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Our Refund Policy

Our Refund Policy

Our Refund Policy

PRIVACY POLICY

Last updated: Nov 28, 2024

1. INTRODUCTION

Pansoft Solutions ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and inform you of your privacy rights and how the law protects you.

This privacy policy applies to all personal data collected through our website and any digital goods or services we offer.

2. DATA WE COLLECT

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username, or similar identifier.

  • Contact Data includes billing address, delivery address, email address, and telephone numbers.

  • Financial Data includes payment card details and transaction information.

  • Transaction Data includes details about payments to and from you and other details of products you have purchased from us.

  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.

  • Profile Data includes your username and password, purchases or orders made by you, your preferences, feedback, and survey responses.

  • Usage Data includes information about how you use our website and digital goods.

3. HOW WE COLLECT YOUR DATA

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by email or otherwise.

  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.

  • Third parties. We may receive personal data about you from various third parties such as payment processors.

4. HOW WE USE YOUR DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer

  • To process and deliver your order including managing payments and collecting money owed to us

  • To manage our relationship with you

  • To enable you to use our digital goods and services

  • To improve our website, products/services, and customer relationships

  • To protect our business and website security

  • To comply with legal obligations

5. DATA SECURITY

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing your personal data

  • Request transfer of your personal data

  • Right to withdraw consent

If you wish to exercise any of these rights, please contact us.

8. CHANGES TO THE PRIVACY POLICY

We may update this privacy policy from time to time. Any changes will be posted on this page, and, where appropriate, notified to you. It is your responsibility to check this page periodically to ensure you are aware of any changes.

9. CONTACT US

If you have any questions about this privacy policy or our privacy practices, please contact us.

By using our website and services, you acknowledge that you have read and understood this privacy policy.